If you receive notification that your Credit or Debit card or other payment method has been declined, please contact your issuing bank or payment provider. Before doing so, please ensure that:

• The card details or payment information entered are correct. For instance, your 16 digit code is correct and that you have selected the right card type
• The 3 or 4 digit security number is correct
• Your Credit or Debit card has not expired
• Verify whether you entered your payment information correctly
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